FAQ
Answers to common pre-launch questions. If an answer needs more than three sentences, it links to the relevant guide.
Getting started
Section titled “Getting started”What is Temprix?
Section titled “What is Temprix?”Temprix is team capacity planning software for support and operations teams. It tracks time away from full availability — vacations, training, on-call, holidays — and shows team capacity as a number, not a feeling. See Core concepts.
How do I create a workspace?
Section titled “How do I create a workspace?”Sign up at temprix.app, then follow the workspace creation flow: name, namespace, and dataset choice. Full walkthrough: Getting started.
What’s the difference between Default and Demo datasets?
Section titled “What’s the difference between Default and Demo datasets?”Default gives you a clean workspace with standard categories and types but no sample events. Demo includes pre-configured events so you can explore the timeline and reports immediately.
Capacity
Section titled “Capacity”What does capacity 0.5 mean?
Section titled “What does capacity 0.5 mean?”A member at 0.5 capacity is half available on that day. A team of four where one member is at 0.5 has a total of 3.5 — not 3, not 4. See How capacity works.
Why does the timeline show one thing but capacity shows another?
Section titled “Why does the timeline show one thing but capacity shows another?”When events overlap, the minimum modifier wins for capacity, regardless of visual stacking. See Modifiers & precedence.
What is the Capacity Outlook report?
Section titled “What is the Capacity Outlook report?”A forward-looking chart of team capacity over time. Use it to spot dips before they become coverage gaps. See Reading the capacity outlook.
Members and plans
Section titled “Members and plans”How many members can I add on the free plan?
Section titled “How many members can I add on the free plan?”Up to 10 members per workspace. See Members & roles.
Can one person belong to multiple workspaces?
Section titled “Can one person belong to multiple workspaces?”Yes. A user account can be a member in multiple workspaces with different roles in each.
Events
Section titled “Events”Can I log an event for a teammate?
Section titled “Can I log an event for a teammate?”Yes. Members can create events for themselves; admins can create events for any member in the workspace. See Creating & managing events.
How do holidays work?
Section titled “How do holidays work?”Admins create group events using the Holidays category (modifier 0.0) targeting the relevant teams or members. See Group events & holidays.
What happens when I edit a recurring event?
Section titled “What happens when I edit a recurring event?”You can edit the entire series or a single occurrence. Series edits apply to all future instances; single-occurrence edits affect one date only. See Creating & managing events.
Data and privacy
Section titled “Data and privacy”Where is my data stored?
Section titled “Where is my data stored?”Temprix is built in the EU with EU data residency. Personal data does not leave the region. Details: Privacy Policy.
Can I delete my workspace?
Section titled “Can I delete my workspace?”Yes. Workspace owners can delete a workspace from Settings. Deletion is permanent. See Workspaces.
Support
Section titled “Support”How do I contact support?
Section titled “How do I contact support?”Use Help → Contact us inside Temprix. Docs are the first line; the in-app contact flow reaches support directly.
Is there a public issue tracker or roadmap?
Section titled “Is there a public issue tracker or roadmap?”No. Support goes through the in-app contact flow.